Propane Fuel

What is Propane?

Propane is a gas by-product of natural gas and petroleum refining. Suppliers compress the gas into a liquid for transportation and storage.

What are the Uses of Propane?

This versatile gas commonly fuels central home heating, hot water heaters, fireplaces, cook ranges, home appliances, and more. In some areas, it may be the most reliable fuel source due to the lack of power or conventional gas lines. It can power many appliances so if you have a home or cottage without access to traditional power supplies you can still enjoy all the same conveniences.

Why Use Propane?

It’s clean-burning, non-toxic, and energy-efficient. Its use is growing rapidly in rural parts of Ontario (and Canada), replacing traditional, more costly sources of heat energy.

Why Does Propane Smell?

Because the gas is odourless in its natural form, an additive (ethyl mercaptan) is used to give it the rotten egg or sulphur smell. This helps make leaks more easily detected.

Benefits of Propane

There are many benefits of Propane fuel. It is versatile, clean-burning, non-toxic, and it serves a wide variety of purposes. Propane is an economical fuel option for furnaces, hot water heaters, fireplaces, cook ranges, pool heaters and household appliances.

Propane is convenient because it’s portable. Cylinders can be transported, installed and refilled nearly anywhere.
Efficiency – Propane heats water nearly 40% faster than electricity. That means less energy use and faster recovery times.
Environmentally friendly – Propane contains very low sulphur content and zero lead content.
Burning propane produces less greenhouse gas emissions than most other types of fuel.
Propane is clean-burning and emits almost no pollutants.
The by-products of burning propane are water vapour and carbon dioxide.
Durability – Propane appliances are more durable than electric appliances.
Propane pool heaters can heat more water in less time than electric pool heaters.
Propane also has many commercial purposes and its use is growing within the agriculture industry.
And it’s reliable – whether you live or work in rural or urban areas, propane is readily available to meet a wide variety of energy needs.

FAQ

You can use propane throughout your home or cottage for clean-burning, efficient, energy. If you are thinking about converting to propane or already use it and have a concern, please review our propane FAQs.

Where do I find my customer number?

You can find your account number on your invoice or delivery slip, see an example here. Or call us for assistance.

What should I do if my pilot light goes out?

You should get in touch with a qualified propane service technician to evaluate the appliance and relight the pilot light, which is a small, constantly burning flame inside the appliance that ignites the main burner. A pilot light that repeatedly goes out — or is difficult to light — may be signalling that there is a problem with the appliance or your propane system. Accidents and serious injuries can occur when customers attempt to fix a pilot light problem on their own.

What If I smell gas?

If you think you smell propane in your home, camper, RV or in the area around any gas equipment, or if a gas alarm signals the presence of propane, you should immediately follow these suggestions:

Turn off the propane supply at the tank(s).
Extinguish all smoking materials and any other open flames or sources of ignition.
Open windows and doors to air out the premises.
Exit the building until a qualified technician has determined that it is safe to re-enter.

What is propane?

Propane is a hydrocarbon (C3H8) and is sometimes referred to as liquefied petroleum gas, LP-gas, or LPG. Propane is produced from both natural gas processing and crude-oil refining. It’s non-toxic, colourless and virtually odourless. As with natural gas, an identifying odour is added so the gas can be readily detected.

Is propane safe for the environment?

Yes. Propane is a non-toxic fuel that doesn’t contaminate aquifers or soil. It is a clean-burning energy source that is low carbon, emits virtually no air pollutants. Professionals safely transport and use propane across Canada every day. Compared to other fuels, propane’s utilization helps to improve air quality, reduce GHG emissions and protect the environment.

How can I recognize a propane leak in my home or cottage?

Propane has a strong, unpleasant smell, like rotten eggs, a skunk’s spray, or a dead animal. Propane manufacturers add the smell deliberately to help alert customers to propane leaks, which can create a safety hazard.

What should I do if there’s a problem with a propane appliance?

Never modify or try to repair a propane appliance’s valves, regulators, connectors, controls, or a propane tank’s cylinder or parts. Instead, immediately call your propane supplier or a qualified service technician. They can inspect, adjust, repair, or replace any part of your propane system. Remember, your propane system incorporates special components to keep them safe for use.

What assurance do I have that propane technicians are properly trained?

Thousands of professionals store, handle and transport every day. That safety comes from a combination of stringent codes and regulations enforced by The Technical Standards and Safety Association (TSSA). In fact, the Canadian Propane Association (CPA) operates the Record of Training (ROT) process, through which propane technicians and drivers get trained and certified in all aspects of delivering propane and installing and servicing propane appliances.

My Question wasn’t answered by these propane FAQs

The Following Brochure Contains Important Information For You and Your Family.

Learn about how to safely store propane cylinders, what to do if a person is experiencing discomfort around propane, safety precautions for bad weather, and more. The brochure also contains information on what to do if there’s a propane leak and how to reduce the risk of Carbon Monoxide poisoning.

Propane Fuel

What is Propane?

What are the Uses of Propane?

Benefits of Propane

FAQ

The Following Brochure Contains Important Information For You and Your Family.

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